//International Organisation for Standardisation

• Who are they?

Non-governmental organisation responsible for impartially assessing companies to make sure their Quality Management Systems are adhered to, ensuring that companies deliver on their aims to provide both a high level of customer service and a consistent standard in their working practices.

• Why do we work with them?

ISO (International Organisation for Standardisation) is the world's largest developer of standards, and the ISO 9001 Certification champions a ‘common sense’ approach to business strategy. By conforming to an internationally recognised quality management system (QMS), accredited companies ensure that they implement clear and concise working practices to improve their service and productivity levels, increase overall customer satisfaction and give them a competitive edge in their chosen field.

We have always been committed to providing the highest quality of service and care, and are confident in our reputation for ‘Maintaining Standards’ as the UK’s leading synthetic sports surface maintenance company. Now we have been awarded the ISO 9001 this has been endorsed by outside experts, who are used to judging service on a daily basis in a wide variety of trades and industries.

As the UK’s leading synthetic sports surface maintenance provider, we strive to ensure that our customers receive a consistently high standard of quality and care, and in order to achieve this, our own codes of practice and management systems must be subjected to the highest scrutiny.

Our commitment to researching and developing new and improved maintenance practices has been well documented, with academic studies undertaken in collaboration with Cranfield and Loughborough Universities to examine the effects and importance of synthetic pitch maintenance.

Furthermore, our reputation for investing in state-of-the-art machinery has enabled many of our clients to benefit not only from our services and the equipment we can supply to them, but also from our unrivalled expertise in the best practice of synthetic pitch maintenance.

With only around 3% of UK businesses holding this certificate, the ISO 9001 has served to strengthen our position at the forefront of quality service and customer care within the synthetic sports surface industry.